Having a training plan for your personnel is always a good practice. However, sometimes it’s not possible to find the adequate course because the topic is too specific, the course is not available at that moment or is too expensive.
Many years ago, while working at a maintenance department, I was looking for a training course for our personnel and couldn’t find one that fulfilled our requirements in terms of cost and availability. Still, I really needed to train our technicians so I found an alternative way to do it. Continue reading
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Brainstorming is one of the most popular tools used by professional teams to find innovative solutions and ideas. It’s a quite popular technique and I’ve heard many times of people suggesting a brainstorming session to find innovative solutions for difficult problems. However, to be effective, this technique needs to be carefully led. I’ve seen many brainstorming meetings that derived in a disorganised discussion without achieving any concrete results.
Acute cases are more critical. We are unable to fix the equipment until we identify the cause of the problem. This is an extremely tense situation, especially in fast paced environments. Usually after the most common repairing options have failed, technicians tend to start replacing every component in the system, sometimes all of them at once. This is highly ineffective and only complicates more the situation. Consequently, the most important thing in these cases is to adopt a methodical approach even if it seems to be slower. This approach is called Fault isolation Process. 