If you are interested in leading a team effectively or just want to be prepared for future leadership positions, sign up for this FREE IEEE WEBINAR now!
Team Leader Toolbox Webinar
I’ll be running this webinar organised by the IEEE Victorian Technology & Engineering Management chapter to support young professionals in their transition to leadership positions, with practical tips and resources to effectively lead a team.
Thursday 15 Dec 2016 6:30pm (Melbourne time). More information, time conversion and registration at HERE
Some time ago, I was advising a person in his first steps on a leadership role, and it came up one of the most difficult issues in management, especially for young professionals: you can’t make everyone happy with your decisions.
In the previous post I showed how to solve a simple problem by performing an Analysis of Variance (if you haven’t read it, please click 
In manufacturing environments, as well as in many other settings, we take actions and modify parameters, procedures and processes to obtain a specific result (usually to improve the situation). In these cases we need to know if the obtained result is a expected consequence of our changes or we’re just observing variations inherent to the population, that are not related to our actions.
Maintenance managers, supervisors and team leaders usually have a perception about their people and most of the time that perception is considered permanent. For example, ‘John’s lack of enthusiasm’, ‘Tom’s laziness’, ‘Kate’s intelligence’ and so on.